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John Deere FarmSight™

Greenstar FAQ’s

Why can’t I use my Original GreenStar Display on the MY11 8R Tractor?

You can still use the Original GreenStar Display but only for ParallelTracking. Incombination with the Mobile Processor it will not work (e.g. to run AutoTrac) due toadvancing tractor technology.

Can I put my 2630 on the armrest of my tractor?

No, this is not possible.

How often do I have to download data off of my 2630?

We recommend doing it every day as a way to backup your data.

How much data can I store on the GS3 2630 display?

Depending on what you are doing you should be able to store a similar amount ofdata compared to the GS2 2600.However, we still recommend to back up data on a daily bases to prevent loss.

How large of a USB stick is compatible?

Any size of USB will be compatible

What applications can I run on the Command Center?

AutoTrac, Sprayer Pro, Pivot Pro, Parallel Tracking, Performance Monitor, AccessManager, Video Capability*(*only with the optional touch)Differences from GS2 1800: Access Manager, Video Capability*(*with the optional touch)

Can I down grade my activations back to GS2 after I have already upgraded them?

No, a downgrade is not possible.This is why keeping your customers current with newtechnology is vital to your business and ours.

Can I use my 2600 with the GS3 Command Center?

Yes, but you have to run GreenStar activations on the 2600.

Can I run GreenStar on both displays at the same time?

No, they can only run on the corner post display in dual display mode.

How many video cameras can I run on my 2630 display?

You can max plug in three camara's

Where do I buy the cameras?

Cameras will be offered through John Deere Parts. For more information visit the AgSales Manual or the respective MIB.

Where do I get the harnesses for the cameras?

Cameras will be offered through John Deere Parts. For more information visit the AgSales Manual or the respective MIB.

What can I lock out with Access Manager?

GreenStar Applications, Display Settings, Layout Manager, tractor functions*(*Command Center)

Can I just upgrade some of my activations?

No, it is all or none. If you just want to transfer some activatios use the Dealer Customer Management Tool in addition.

Can I run Field Doc connect with GS3 CommandCenter?

No, the CommandCcenter does not have documentation capabilities.

Can I use the 1800 and GS3 Command Center together?

Yes, same parameters as running a 2600.

What kinds of data can I pull off the GS3 2630 display?

Similar to the 2600.

Where can I get a USB?

Available through the John Deere Shop.

Can I use video triggers on the 2630?

No, it is not integrated into the vehicle.

Can you have multiple passwords for multiple users?

No, Access Manager only allows owner/operator mode.

Can I set up Access Manager in the desktop software and send it to multiple vehicles?

No, you can only set up Access Manager on the display.

When will the 1800 be phased out?

There are no current plans to replace the 1800.

Is the Lightbar compatible with the GS3 Command Center?

Yes.

JDLink FAQs - Frequently Asked Questions

CUSTOMER Version

April 2011

What is JDLink?

A: The JDLink equipment management solution is our John Deere telematics system designed to remotely connect owners and managers to theirequipment, providing alerts and machine information including location,utilization, performance, and maintenance data to manage where and howequipment is being used.

How does JDLink work?

A: JDLink uses a communications controller, a GPS and cellular antenna, and harnesses installed in a machine to send machine data wirelessly to the JDLink data server. This machine data is available to the customer throughthe JDLink website (www.jdlink.com).

In which countries is JDLink going to be available?

A: The JDLink equipment management solution is now available in all EU27 countries, Ukraine, US, Canada, Mexico, Australia, New Zealand, Argentina, Chile. Additional countries will be added at later dates. The JDLink system’s data transfer capabilities are dependent upon the cellular coverage of John Deere’s cellular network providers. Please contact your John Deere Dealer for more information on Cellular Coverage.

In which languages is JDLink going to be available?

A: The JDLink equipment management solution is now available in English, German, Spanish, Italian, French and Russian. Additional languages will be added at later dates.

Q: How do I change languages on the JDLink website?

A: To set the JDLink website to your language, you need to change theprimary language option of your browser (e.g. Explorer) to the desired language.Note: If you are going to change the primary language for your browser, itwill affect all the websites you will navigate.

How many JDLink solutions are available?

A: There are two JDLink equipment management solutions available for Ag:

1. JDLink Select is an all-makes solution that delivers engine hours, location, geofencing, curfew, and maintenance tracking. All-new, compact hardware allows quick and easy installation on anything with12 or 24 volts of power. JDLink Select is also upgradeable to JDLinkUltimate on many current pieces of Deere equipment.

JDLink Ultimate delivers all of the features of Select and adds Ultimate Utilization reporting, keeping customers informed about what percentage of their machine hours are spent idling instead of working.It also provides critical system temperatures and/or pressures for machine-specific applications including hydraulics, transmissions, and coolant. Ultimate also provides low fuel level warnings, dashboard alerts, idle time and load work levels giving equipment managers better visibility to machine problems. Both dashboard alerts and low fuel level warnings can be accessed on the internet or sent directly to a customer’s cell phone, pager, or e-mail address.

Q: How can JDLink subscription be purchased?

A: Customers have two options for where they can purchase JDLink

Subscriptions:

- StellarSupport.com, with two options to pay:

Credit Card

Various Regional Options - Farm Plan (US) or Bank Transfer (EU27)

Q: How do I know when my JDLink subscription has ended?

A: StellarSupport will send you an email 30 days and 7 days before the subscription period ends. It is possible to extend or renew your JDLink subscription before the expiration date by purchasing another JDLink subscription. This new purchase will be added to the end date of your current JDLink subscription.

Q: What will happen when my JDLink subscription expires?

A: When your JDLink subscription expires, your JDLink system will be deactivated. You will be notified of the expiration via e-mail. Expiration means cessation of all data collection on all machines and groups. Your machines and terminals will show as inactive on your company's JDLink website. If more than one license exists between an account and a device of the same license type, and one of those licenses expires, data collection for measurements and any related features will continue on the device.

Q: Is JDLink Select upgradeable to Ultimate?

A: JDLink Select is upgradeable to Ultimate on specific Deere machines. Please contact your Dealer for details.

Q: How can I upgrade from JDLink Select to JDLink Ultimate

subscription?

A: The Customer can upgrade from JDLink Select to JDLink Ultimate during a current JDLink Select Subscription as the following example explains: After 6 months the customer wishes to upgrade from JDLink Select to JDLink Ultimate during his JDLink Select Subscription valid for 12 months. The customer will be paying for the difference between JDLink Select and JDLink Ultimate Subscription for the remainder 6 months of their initial Select Subscription and then the additional 1 year of Ultimate Subscription. Please contact your Dealer for more information.

How can I equip my machine with JDLink?

A: There are two different installation solutions:

Field Kit

A kit of parts ordered by the dealer and installed at the Dealership after machine is bought.

Factory Installed

The machine is delivered from the factory with JDLink system already installed.For the installation, please contact your Dealer.

What are the models JDLink can be installed on?

JDLink Select

This kit can be installed on every machine with a 12 or 24 volt power source

.JDLink Ultimate

This kit can be installed on every approved John Deere machine with CANbus only. JDLink Ultimate is factory installed in MY2011 on 8R iT4 only 8R iT4.Please contact your dealer for more information.

Q: How do I log into the JDLink website?

A: Log directly into

www.jdlink.com using the LDAP ID and Password

(StellarSupport credentials). If you do not have an LDAP ID yet, the Dealer will create one. Important: Account Administrator’s User ID/Password will be the only user in the account who will be able to access the website.If you are logging into the JDLink website for the first time, you need to:

Select the country you are in

Sign the Telematics System Contract and the Data Privacy Authorization sign it by checking boxes and click on accept. (The contract is available in all major EU languages and Ukrainian).

Q: Can dealer view customer´s machine?

A: Yes, if a customer grants the dealership 3 rd party access to their machines. By default, when a dealer transfers a machine to a customer account the transferring dealer will be given 3 rd party access to that machine

The customer can remove the 3 rd party access at any time in Equipment Groups on the JDLink Website.

Q: Where can I get help?

A: The following materials are available:

- Stellar Support

http://stellarsupport.deere.com/

- JDLink Support Link (North America, South America, Australia, and

New Zealand Only) - 800-251-9928

- Operator Manual – Shipped with MTG

JDLink Help Files

Available on StellarSupport and by clicking the Help link on the JDLink Website

- Contact NelsonMotors & Equipment

Frequently Asked Questions - GreenStar 2 System

Will there be a trade-in program for my Original GreenStar Display?
No, there will not be a formal trade-in program to transition customers from the Original GreenStar Display to a GreenStar 2 (GS2) Display. Ask your John Deere dealer if he trades in used AMS equipment. Keep in mind that John Deere AMS will continue selling and supporting the Original GreenStar Display and KeyCard applications in our line-up thus enhancing the value of that system.

Can I move my AutoTrac activation from Original GreenStar Display to my new GS2 display?
Yes, you can transfer your AutoTrac Key to the new GS2 Display. Contact your dealer who will use the AutoTrac Transition Program for this transfer (see Dealer Information/ Guidance Systems/ AT transition program).

What happened to the mobile processor?
The display and mobile processor are combined into one compact unit with the GS2 system. This increases the mobility of the system while providing a sleek new design.

Will I need a new harness to get the GS2 to fit in my machines?
Yes. There are two new adapter harnesses available:
- One works on all previous models of GreenStar Ready John Deere machines and allows connection of original GreenStar Ready A-post display and mobile processor with new GS2 displays.
- The other works on 8030 series tractors as well as model year 2006 7020 and 9020 tractors. It allows connection between bulkhead and GS2 displays. Future generations of John Deere machines will use this harness to connect the GreenStar 2 display as well. For more information, please, read the GS2 harness guide available on Stellar Support.

Will my current KeyCard and DataCard be compatible with the new GS2 system?
No, current KeyCards and DataCards will not be compatible with the GS2 system. Instead this system will utilize pre-loaded software. The DataCard will be a compact flash card, which is inserted into the side of the display. Every display will be shipped with a 256 MB compact flash card, but other compact flash card sizes will also work with the system.

Can I use the universal display control with the GreenStar Display 2600?
Yes! The universal display control is compatible with both, GreenStar Display 2100 (mandatory) and the GreenStar Display 2600 (optional due to touchscreen functions).

Will John Deere’s JDOffice work with the GreenStar 2 system?
JDOffice from John Deere (not a Preferred Partner software), will not work with the GS2 system, but GreenStar Apex will work with both, the Original GreenStar system and the GS2 system. There will be a program on GreenStar Apex to copy over data saved to JDOffice, so that all documentation will be in one program. Guidance A-B lines from the DataCard will also be able to be transferred onto the GS2 System through GreenStar Apex. If you use desktop software from a Preferred Partner, please contact the Partner’s software hotline to get the latest information on compatibility.

Can I easily show multiple AMS applications (documentation, guidance, etc.) on one display?
Simply navigate to the homepage layout manager and design your personal homepage with 1,2,3,4 or even up to 5 different applications!

Why isn’t there a transition for Harvest Doc or Field Doc to the GS2 System?
The Original GreenStar System and the GreenStar 2 System are completely different systems, (much like your VHS player and your DVD player are two different systems). Customers who purchase the GS2 system are getting a documentation system with more capabilities than the Field Doc and Harvest Doc applications currently contain. They are purchasing an entire new system, with similar basic features, but also onscreen mapping and many other features that are not available using KeyCard application software. We chose to have an AutoTrac transition program because of a higher initial cost of investment associated with the AutoTrac.

Can I move the same AutoTrac from the GS2 system back to the Original GreenStar System?
No, once a customer decides he wants his AutoTrac on the GreenStar 2 system there will not be any way to move the activation back to the Original GreenStar system.

Will a controller from a John Deere implement show up on the GreenStar 2 system?
Yes, current controllers, such as the Harvest Mon & Doc, Arc les Gray Wrapper baler, GS Sprayer Pro, etc, will show up on the new GS2 system however, it will be through a feature called Original GreenStar Monitor. Since these controllers were written to Original GreenStar System at the factory, they will always appear similar to the Original GreenStar display screens. When factories begin to re-write controller software in the next few years, these applications will show-up with a new look and feel.

Can I still show my AMS application (documentation, guidance, etc.) if I am showing the Original GreenStar Monitor on my GS2 system?
Although, the Original GreenStar monitor will show through on a GreenStar 2 display in a size similar to what it is now, the right side of the screen can be configured to show an AMS application. Additionally, there is a dual display option with an Original GreenStar display (without the mobile processor) to show your controller operation and then utilize the GS2 display for AMS applications. Keep in mind, as factories re-write these controllers these applications will be able to be re-configured on the GS2 system as well.

How will Curve Track work?
Curve track allows the operator to record a manually driven curved path (similar to an A-B line) on the GS2 display. Once the first curved pass have been recorded, the operator can activate AutoTrac Curve Track and let the vehicle automatically steer along subsequent passes. Each pass is generated from the original pass driven to ensure that steering errors are not propagated through the entire field. When necessary, the operator can change the curve of the path anywhere in the field by simply taking hold of the steering wheel and driving a new path.

Will there be an AutoTrac demo activation for the GS2 System, similar to the AutoTrac Demo KeyCard that AMS Ready Dealers have today?
Yes, every display will ship with 15 hours trial activation of AutoTrac. The trial period will count down when the resume switch is activated and AutoTrac is running. When this trial period is over, AutoTrac will no longer function until a full time AutoTrac activation has been purchased.

When will harvest documentation features be available on the GS2 display?
Harvest documentation features were not on the initial software released with the GS2 displays in January. It will come as a free software update with the Winter software bundle in 2006. From that date forward, it will be pre-loaded to every display that leaves the factory.

Can a GS2 display run on a combine with a side mounted moisture sensor and Yield
With software version 1.4.1085 and upper, the GreenStar 2 system will work with a side mounted moisture sensor and Yield Mapping as well as with the grain tank mounted moisture sensor and Harvest Doc.

When boom sections are shut off on a John Deere sprayer will the on-screen map identify what boom sections are off or will the width just decrease by the area that has been shut off and then re-center like current recording on the Original System?
The display will show where the sections have been turned on and off accurately.

What is the best way to clean the GreenStar Display 2100 or 2600?
We recommend the display to be powered down, and then wiped with a soft cloth sprayed with non-ammonia based cleaner such as John Deere glass or multipurpose cleaner.

Will there be non-Deere controller compatibility with the GS2 displays?
The GS2 system will work with some of the controllers that are supported with the Original GreenStar Field Doc Connect application.
- LH Agro: LH5000
- Kuhn: Quantron P
- Amazone: Amatron+
- Boegballe: Calibrator
For such a serial connection, an additional harness will need to be purchased to connect the GS2 display to the controller. Note, only one non-Deere controller will be allowed to be hooked up to the display at a time.

Are GS2 displays ISOBUS compatible?
The GreenStar 2100 and 2600 displays are ISOBUS compatible. This means that any ISOBUS compliant implement can be controlled with the new John Deere displays. GS2 displays can already be used with 800i Horst Sprayers and KV seeders.

What about third party GPS receivers? Will they be compatible?
Third party GPS receivers will be compatible with the GS2 display for documentation and Parallel Tracking purpose only as AutoTrac requires a StarFire receiver with TCM, or a StarFire iTC receiver.

How do you activate software on the GS2 system?
You will need to go on StellarSupport.com in order to generate the activation code. In this regards, you will need to provide the COMAR number and the current challenge code. PLEASE BE AWARE THAT THE CHALLENGE CODE WILL CHANGE AFTER EACH GS2 LIVEUPDATE AND EACH SOFTWARE ACTIVATION. The challenge code used to generate the activation code has to fit with the one that is currently on the display. The activation code has then to be entered under the activations page located in the GreenStar 2 selection on the menu.