TABLE OF CONTENTS PAGE
I. Dwight David Eisenhower AMC 6
A. History
B. Present
C. Salute/Render/Greeting of the Day
II. Purpose 7
A. Responsibilities
B. General
III. SOUTHERN REGIONAL MEDICAL COMMAND 8
CHAIN OF COMMAND
IV. Family Readiness Group (FRG) 9
V. Better Opportunity for Single Soldiers 10
(BOSS)
VI. Ministries 10
VII. Safety 11
A. Risk Management
B. POV Safety
C. Motorcycle Safety
D. Bicycle Safety
E. Heat Injuries
VIII. Hospital Info 16
A. Hospital Hours PAGE
B. DDEAMC Military
Personnel Branch
C. DDEAMC Duty
IX. ASSISTANCE AND SERVICES 22
A. Army Community Services (ACS)
B. Army Emergency Relief (AER)
C. American Red Cross
D. Religious Services
E. Legal Assistance
F. Education Programs
G. Army Career and Alumni Program (ACAP)
H. Army Substance Abuse (ASAP)
I. Inspector General (IG)
X. Quality of Life 25
A. BOSS Program
B. Barracks
C. Awards
XI. Soldier Conduct 25
A. ID Card Maintenance
B. Consumption of Alcohol
C. Military Courtesy
D. Response to Military Bugle Calls and Music
XI. Soldier Conduct, Cont.
E. Cellular and Wireless Devices
F. Smoking
G. Passes/Leaves
XII. Wear and Appearance of Military and 26
Civilian Attire
XIII. Post / Area Information 27
A. Post Information A-Z
B. Area Information A-Z
I. Dwight David Eisenhower Army Medical Center
A. HISTORY
The hospital started as Camp Gordon Station Hospital in 1941, caring for World War II casualties and dependents. It was closed in 1946, but reopened as Camp Gordon became the more permanent Fort Gordon during the Cold War. The hospital's current building, opened for patients in 1976, replaced sprawling, outdated buildings from the World War II era. During the building's dedication a year prior its opening, it was dedicated in honor of former General of the Army and President Dwight D. Eisenhower, who made his farewell address to the Army at Fort Gordon in 1961. President Eisenhower frequented nearby Augusta, Georgia and played golf at the Augusta National Golf Club, home of
The Masters Tournament.
DDEAMC has been awarded two permanent unit awards which Soldiers assigned to DDEAMC will have to wear in addition to any the Soldier might already wear permanently. ASUA for period 3 AUG 90—30 JUN 91; ASUA for period 1 APR 03—1 FEB 06.
B. PRESENT
The Dwight D. Eisenhower Army Medical Center, a 125-bed medical treatment facility, is based at Fort Gordon, located near Augusta, Georgia and previously served as the headquarters of the Army's Southeast Regional Medical Command, or SERMC. SERMC oversees the Army's hospitals and clinics within the southeastern United States and Puerto Rico. SERMC was renamed Southern Regional Medical Command and was relocated to San Antonio in 2009.
C. SALUTE/RENDER AND GREETING OF THE DAY
Serving to Heal...Honored to Serve!
II. PURPOSE
The purpose of this publication is to provide information to Soldiers assigned to Dwight David Eisenhower Army Medical Center (DDEAMC) on basic standards of appearance, conduct, military courtesy, and general military appearance.
A. RESPONSIBILITIES
Commanders are responsible to ensure Soldiers in their command present a neat and Soldierly appearance. Noncommissioned officers are inherently responsible for enforcing Military standards to Soldiers in their charge. It is the duty of each Soldier to take pride in his or her professional and military appearance at all times.
B. GENERAL
DDEAMC Soldiers must project a professional military image. There must be no doubt that the Soldier/Medic lives by the Army Values and is always responsible for military order and discipline.
III. SOUTHERN REGIONAL MEDICAL COMMAND
CHAIN OF COMMAND
Commander - _____________________________________
Command Sergeant Major-__________________________
DWIGHT DAVID EISENHOWER ARMY MEDICAL CENTER CHAIN OF COMMAND
Commander - _____________________________________
Command Sergeant Major-__________________________
DDEAMC TROOP COMMMAND CHAIN OF COMMAND
Commander - _____________________________________
Command Sergeant Major-__________________________
COMPANY CHAIN OF COMMAND
Commander - _____________________________________
First Sergeant -__________________________
IV. FAMILY READINESS GROUP (FRG)
V. BETTER OPPORTUNITY FOR SINGLE SOLDIERS
(BOSS)
VI. MINISTRIES
VII. SAFETY
It is critical that all DDEAMC Soldiers place Safety First in their professional lives. Every Soldier in this command is a Safety Officer/NCO. Safety is an individual responsibility as well as leadership responsibility. All Soldiers must take an active role in the identification and prevention of accidents. Troop Command has made many different tools available for each Soldier within the command:
Cab Card - Allows Soldier to receive a ride in a taxi back to the DDEAMC Staff Duty Desk without payment at the time of use. This can be used at anytime. The Soldier will pay Troop Command for the bill once they have funds available.
ACE Card - Urges Soldiers to look out for their buddy and take notice of different behavior. Ask your buddy, Care for your buddy and Escort your buddy.
A. RISK MANAGEMENT
Soldiers must practice risk management during their daily activities in order to protect our force. Risk Management is a five-step process that is used to identify hazards and take measure to lessen the risk to Soldiers.
The Risk Management process is listed below.
1. Hazard Identification. Detect hazards and risks associated with operations. Identifying risks involves closely looking at each phase of training or operations.
2. Initial Assessment. Each Hazard is looked at and initial risk level is determined based on probability and severity. You may use the Risk assessment tool to determine the initial risk level for each hazard. These first two steps in the Risk Management Process, hazard identification and initial assessment, is your risk assessment.
3. Develop Control Measures & Make Decision. When risk elimination is not possible, risks will be controlled without sacrificing essential mission requirements.
4. Develop control measures for each hazard identified to mitigate the severity of the risk associated with the hazard.
5. Determine in the control measure affected the probability, severity or both and determine the residual risk for each hazard.
6. Determine the overall risk from all the residual risk. The overall risk cannot be lower than the lowest residual risks.
7. make an informed decision at the appropriate level. Accept the mission if the benefits outweigh the cost. The following is a list of approving authority level:
Low Company Commander
Moderate Battalion Commander
High First O-6 Commander
Extremely High First GO in the Chain of Command
8. Implement Controls. Implement risk control measures. Leaders will integrate procedures for controlling risk into plans, orders, standing operating procedures (SOPs), Preliminary training and other channels that ensure procedures are used during operations. Implementation will involve the chain of command.
9. Supervise and Evaluate Operations. Supervision techniques used for overall operations (such as spot checks and performance indicators) will be used for risk control.
B. PERSONALLY OWNED VEHICLE (POV) SAFETY
POV accidents are the number one cause of fatalities in the U.S. Army. Alarming numbers of Soldiers are killed and injured every year at nearly every installation across the Army. All levels of leadership must take aggressive measures to reduce the number of POV injuries and fatalities. Remember, safety doesn't end when you take the uniform off.
The primary cause of accidents are:
- Drinking and Driving
- Falling Asleep
- Speed to the point of losing control of the vehicle
- Cell Phone use while using a POV or Government Owned Vehicle (GOV)
1. Cell Phones. Use of Cell phones impairs driving ability and masks or prevents recognition of emergency signals, announcements, the approach of vehicles and human speech.
2. Speed limits. Soldiers will abide by all posted speed limits.
When approaching personnel conducting PT on or along the road on Fort Gordon traffic will slow to 10mph IMMEDIATELY.
All Soldiers will do the POV Risk Assessment TRiPS prior to going on leave, pass, TDY or PCS. This can be accessed through the Army Safety Center web site at http://safety.army.mil/home.html and attaché leave/pass form.
Use common sense when operating a privately owned vehicle. Soldiers will conduct operator level Preventive Maintenance Checks and Services (PMCS) on all GOV before and after operation. It is highly recommended that you conduct a PMCS on your POV on a regular basis for optimal performance and serviceability of safety equipment, especially before log trips.
C. MOTORCYCLE SAFETY
All motorcycle riders assigned to DDEAMC are required to adhere to all guidelines established by the United States Army and local Troop Command Policies. The Motorcycle Mentorship Safety Program policy set forth by the Troop Commander. A few of the main points are as follows:
1. The DDEAMC Motorcycle Safety Program is designed to include the full spectrum of motorcycle safety, including training (initial, progressive and refresher), leadership, mentorship and responsibilities.
2. Motorcycle riders need to be forthcoming in their abilities and intentions and notify the Company staff as the rider will receive a face to face counseling from the Company Commander.
3. Rider will be required to be familiar with the Army Regulation 385-10 and to bring any questions to the motorcycle mentors in the company and battalion.
D. BICYCLE SAFETY
1. All bicyclists, to include dependents will wear and authorized reflective belt/vest while operating their two wheel vehicles on and off post. The belt will be worn over the shoulder and under the operator’s arm to allow maximum visibility to other vehicle operators. The reflective belt will be worn as an outer garment and will not be covered by any other article of clothing. Riders will ride with traffic and obey traffic signs and laws.
2. Riders will also wear and approved bicycle helmet while operating their two-wheeled vehicle. An approved helmet is defined as one that meets or exceeds the American National Standards Institute (ANSI) or Snell Memorial Foundation for bicycle helmets.
3. Soldiers will not wear headphones while riding bicycles!
E. HEAT INJURIES
Heat injuries may occur when personnel work or stay in hot areas. These injuries are preventable with proper hydration and an awareness of environmental conditions. Soldiers taking supplements are more susceptible to heat injuries. Listed below are the types of heat injuries, treatments for each and a fluid intake chart when training in warm or hot weather.
Chart here.
VIII. HOSPITAL INFO
Dwight D. Eisenhower Army Medical Center is a modern fourteen-story health care facility overlooking Fort Gordon and the city of Augusta. Our mission at Fort Gordon is to provide inpatient and outpatient care to eligible personnel in our geographic area of responsibility and to provide care for the patients received from overseas commands.
A. HOSPITAL HOURS
1. PHARMACY (0800-1800 MON-FRI)
(0800-1600 SAT)
2. LAB (0630-1630 MON-FRI)
3. FAMILY MEDICINE (0745-1600 MON-SAT)
4. COMMUNITY CARE (0700-1600 MON-WED)
(0700-1600 FRI)
5. EFMP (0800-1500 MON and WED)
(0900-1500 THUR)
6. EMERGENCY DEPARTMENT(24HOURS/DAY)
7. INTERNAL MEDICINE (0800-1600 MON,TUE,WED,FRI)
(0845-1300 THUR)
8. TMC#3/CONNELLY (0630-1600 MON-FRI)
9. TMC#4 (0645-1600 MON-FRI)
10. OB/GYN (0800-1030 MON,TUE,THUR,FRI)
(0800-1200 FRI)
11.DENTAL (0730-1630MON-FRI_OFFICE)
(1230-1400 MON-THUR_IN/OUT PROCESSING)
B. SICKCALL PROCEDURES
DDEAMC does not have a medical sick call clinic. DDEAMC active duty personnel needing a medical appointment must call the appointment line. In case of Emergency: CALL 911.
1. MEDICAL (ACTIVE DUTY 0600-1730 MON-FRI)
(RETIREES/DEPENDANTS 0700-1730 MON-FRI)
706-787-7300 or 1-888-239-6066
2. DENTAL (0730-1030 MON-FRI)
706-787-5322
3. OB/GYN (0800-1030 MON,TUE,THUR,FRI)
(0930-1030 WED)
706-787-7445
4. PHA 706-787-0312/5168
C. DDEAMC DINING FACILITY (IKE’S CAFÉ)
WEEKDAYS WEEKEND/HOLIDAY
BREAKFAST: 0600-0900 0700-0900
LUNCH: 1100-1300 1130-1300
DINNER: 1600-1800 1600-1800
Grab and Go is available 0930-1800 (MON-FRI)
Dining Facility is closed every 3rd Thursday of each month from
0815-0930 for mandatory employee training.
D. DDEAMC CLININCS
1. ALLERGY 8th Floor 787-4154
2. ASAP 12th Floor 787-3673/5392
3. AUDIOLOGY/ENT 2nd Floor 787-7822/7345
4. CARDIOLOGY 2nd Floor 787-4260
5. CONNELLY Bldg29709 787-5149
6. DERMATOLOGY 8th Floor 787-3944
7. DIET CLINIC 3rd Floor 787-2243
8. EFMP 2nd Floor 787-9300
9. ENDOCRINOLOGY 8th Floor 787-2875/6299
10. GASTROENTEROLOGY 1st Floor 787-1081
11. GENERAL 1st Floor 787-2121/2011/1147
SURGERY
12. HEALTH&WELLNESS Bldg29605 787-6756
13. HEMATOLOGY/ 8th Floor 787-7665/8668
ONCOLOGY
14. INFECTIOUS DISEASE 8th Floor 787-2351
15. NEPHROLOGY 8th Floor 787-8668/7665
16. NEUROLOGY 12th Floor 787-5864
17. OB/GYN 10th Floor 787-7228/7455
18. OCC. HEALTH 7th Floor 787-5306/5124
OCC. THERAPY
ORTHOPEDICS
D. DDEAMC CLINICS CONT.
19. OCC. THERAPY 1st Floor 787-5374
20. ORTHOPEDICS 2nd Floor 787-6158/6159/8130
21. ORTHOTICS LAB Bldg323 787-3464/2851
22. PHARMACY
Connelly Bldg29709 787-5167
Outpatient 2nd Floor 787-8033
PX PX 787-0128/0117
Refill call-in 787-1710-1720
23. PHYSICAL 1st Floor 787-5373
THERAPY
24. PLASTIC 10th Floor 787-1164
SURGERY
25. PODIATRY 2nd Floor 787-6158/6159
26. PULMONARY 7th Floor 787-2252/7745
27. RADIOLOGY 2nd Floor 787-2330
28. RHEUMATOLOGY 8th Floor 787-4154
29. TINGAY Bldg320 787-5102/5204/6456
DENTAL
30. TRICARE 2nd Floor 800-444-5445
31. UROLOGY 1st Floor 787-2429/2862
E. DDEAMC MILITARY PERSONNEL BRANCH
The DDEAMC Military Personnel Branch is located across the street from the main hospital in BLDG 319. Hours of Operation are:0800-1600.
1. CHIEF MIL PER DIV 787-3468
2. CHIEF MIL PER BR 787-2289
3. EVALS NCOER/OER 787-2312
4. PERSONNEL 787-0136/2287
MANAGEMENT
5. AWARDS 787-2295/2293
6. FINANCE 787-2288/0137
7. OFFICER ACTIONS 787-2297
8. READINESS 787-2299
9. SPECIAL PAY 787-2291
10. PATIENT 787-6263
PERSONNEL
11. CUSTOMER 787-5104
SERVICE
COUNTER
F. DDEAMC DUTY
1. AOD 787-2770
REFER TO DDEAMC MEMO 1-2 and DDEAMC MEMO 1-12
2. STAFF DUTY 787-2770
REFER TO DDEAMC MEMO 1-2, 1-3, and 1-12
3. DUTY DRIVER 787-2770
REFER TO DDEAMC 1-2 and 1-12
4. FLAG DETAIL
REFER TO DDEAMC REG 840-1
**REVIELLE IS CONDUCTED AT 0630 DAILY
** RETREAT IS CONDUCTED AT 1700 DAILY WITH THE
EXCEPTION OF THURSDAYS WHEN IT IS AT 1500
IX. ASSISTANCE AND SERVICES
A. Army Community Services (ACS)
Relocation, Financial Readiness, AER, and Army Volunteer Corps are in Darling Hall, Room 172Family Advocacy, Outreach, Information and Referral, Mobilization and Deployment, and Navy Fleet and Family Support are in Room 224 in Darling Hall EFMP and Employment Readiness are in Room 155 AFTB, AFAP, and New Parent Support are in the Family Outreach Center behind Woodworth Library
Our phone number is 706-791-3579.
Our DSN number is 780-3579.
Our toll-free number is 877-310-5741.
The fax number is 706-791-7880.
B. Army Emergency Relief (AER)
Do you have a financial emergency? AER may be able to help. To apply for help, complete the application, have it signed by your commander, and call us for an appointment at 706-791-1922/8685/3371. You may also need the AER application cover page.Darling Hall, Room 172
If after hours, or more than 50 miles from Fort Gordon, call the American Red Cross at 1-877-272-7337
C. American Red Cross
Please contact the Red Cross if you wish to volunteer at 706-787-6311. DISASTERS: Please call the Augusta Chapter at (706) 724-8481 or toll free 1-877-272-7337 if you have experienced a disaster.
The Red Cross provides emergency reporting services for the following reasons: + To strengthen morale of members of the Armed Forces and their families. + To provide accurate reports for service members about home situations. + To provide military authorities with verified information so they can make decisions that affect service members and the command.
C. Cont..
Fort Gordon
Location:
3rd Floor, Room 3D-09, Eisenhower Army Medical Center
Hours:
0730 - 1600 Monday - Friday (except National holidays)
Phone:(706)787-6311
DSN:733-6311
24HourEmergency:1-877-272-7337
Email:eamc.redcross@amedd.army.mil
Augusta Chapter
Location:
1322 Ellis Street (Sacred Heart Cultural Center), Augusta, Georgia
Hours:
0900 - 1700 Monday - Friday (except National holidays)
Phone:(706)724-8481
Website: www.arcaug.org
D. Religious Services contacted through the IOC Sunday
School - Sunday 0930 - 1030 at the Religious Education Center. Post-Wide Bible Study - Wednesday 1130 - 1300 at the Bicentennial Chapel.CCD - Sunday 1130 - 1245 at the Religious Education Center.
E. Legal Assistance
Is an integral part of the Signal Regiment and Fort Gordon community. responds quickly to the legal and non-legal needs of commanders, staffs, soldiers, retirees and civilians at Fort Gordon. Office hours are Monday through Friday from 0730 to 1600. See the Legal Assistance and Claims pages for customer service hours and procedures
BLDG 29718, 419 B Street, Fort Gordon, GA 30905
706-791-3148 DSN:780-3148
F. Education Programs
Education Services and programs are available at the Education Center and Multi-Use Learning Facility. Active duty military, reserve component military, retirees, Department of the Army civilians and their adult family members may receive counseling, information about financial aid and local programs, and enrollment in selected programs. For more resources check out our Services listings and Helpful Links pages.
BLDG 21606, 741 Barnes Ave, Fort Gordon, GA 30905
706-791-2000 DSN:780-2000
HOURS: 0730-1630(M-F)
G. Army Career and Alumni Program (ACAP)
The ACAP Center is the first step for transitioning personnel. ACAP staff evaluates clients’ needs and prepares individualized transition plans. A preseparation packet contains guidebooks which impart valuable information on transition services and benefits. This facility provides ongoing standardized job search skills training, individual assistance and counseling, workshops and seminars, and one-stop-job hunting activities. Individual counselors are available to provide personalized counseling as well as individual needs assessment. A reference library is also available for use.
We are located at 33800 Rice Road, Fort Gordon, GA 30905. Our hours of operation: 0730–1600 Monday – Friday
ACAP: 706-791-7356/7333
Transition Service Manager: 706-791-2009 (M-F 0730-1600)
Dept of Veteran Affairs: 706-791-8765 (M-F 0800-1600)
H. Army Substance Abuse (ASAP)
ASAP Prevention Services ASAP Clinical Services
BLDG 38702 BLDG 39721
202 7th Ave Academy Dr
Ft Gordon, GA 30905 Ft Gordon, GA 30905
706-791-5797 706-787-5392
0730-1600 (M-F) 0730-1600 (M-F)
I. Inspector General (IG)
Bldg 33800 Rice Road Fort Gordon, GA 30905 (706) 791-4565
X. Quality of Life
A. Better Opportunity for Single and Unaccompanied Soldiers (BOSS)
The BOSS Building is open Wednesday - Friday 3:00 p.m. - 8:00 p.m., Saturday 9:00 am. - 9:00 pm., and Sunday 12:00 noon - 9:00 p.m. Come on out and enjoy a relaxed atmosphere. Challenge your friends to a game of pool, ping pong and/or darts. All FREE, no cost. We also have Cable TV and WiFi, so feel free to bring your laptops. All these things are FREE. Bldg. 25429, Brainard Ave.
B. Barracks
Refer to Barracks Policy Sep 2012
(IKENET– Policies &Publications - Troop Command Policies)
C. Awards
Refer to Troop Commanders Policy Letter NO 14 Military Awards
(IKENET)
XI. Soldier Conduct
A. ID Card Maintenance
Building 33720
307 Chamberlain Avenue
Augusta, GA 30905
Commercial: (706) 791-1930
Fax: (706) 791-6198
HOURS OF OPERATION
Monday/Wednesday/Friday: 0730-1515 (Appointments only.) Tuesday: Walk-ins 0730-1515. Thursday: Walk-ins 0730-1630.
B. Consumption of Alcohol
Refer to Barracks Policy Sep 2012
(IKENET)
C. Military Courtesy
Refer to FM 7-21.13
D. Response to Military Bugle Calls and Music
Refer to FM 7-21.3
E. Cellular and Wireless Devices
Refer to Commanding Generals Policy Memo NO 8
Use of communication Devices While Operating a Motor Vehicle
(IKENET)
F. Smoking
Refer to Commanders Policy NO 13 Nov 2011
(IKENET - Policies &Publications - EAMC)
Also Troop Commanders Policy NO 7
Designation of Smoking Areas in and Around TC HQ
G. Passes/Leave
Refer to Commanders Policy NO 16 Aug 2012 - IKENET
Also Troop Commanders Policy Memo NO 13-Leave & Pass - IKENET
XII. Wear and Appearance of Military and Civilian Attire
A. Wear and Appearance
Refer to AR 670-1
B. Physical Fitness Uniform
Refer to AR 670-1
C. Civilian Dress Appearance
Refer to AR 670-1
Also Barracks Policy Sep 2012 - IKENET
XIII. Post / Area Information
A. Post Information. Area Code (706) unless printed otherwise.
Army Community Service -791-3579
Bowling Center -791-3446
Childcare -791-2701
Civilian Personnel -791-6382
Commissary - 791-3718 www.commissaries.com
CYSS - 791-4455/4722 www.fortgordon.com/cyss.php
DEAMC Hospital - 787-5811 www.ddeamc.amedd.army.mil
Education Center -791-2000
EFMP -791-4872/3579
Finance -791-2439
Fire and Emergency Services - 791-1204/4141 www.gordon.army.mil/dps
Fort Gordon Credit Union -793-0012
Fort Gordon Thrift Store -791-2779
Gate hours: Gate 1=24/7, Gate 2=0430-1830 M-F, Gate 5=0430-2230 M-F
Gordon Lakes Golf Club - 791-2433/6854
ID card and DEERS -791-1927
Inbound Household goods -791-1929
Inprocessing -791-1962
Legal Assistance -791-7812
Lodging -790-3676
On Post Fitness Centers -791-1142
Pet Information. Post Veterinary Clinic - 787-3815
Police/Provost Marshall - 791-4380 www.gordon.army.mil/dps
Post Library - 791-7323
Post Office - 791-4677
PX/Clothing and Sales - 793-7171
Range Control -791-5008
Red Cross Emergency - 1-877-272-7337
Religious Support - 791-5653 www.gordon.army.mil/chaplain
Sportsman Complex - 791-5078
Swap and Assist -791-3579/2260
Swimming Pools - 791-3550/8954
TRI-CARE -787-7533
B. Area information
Area Golf Courses: Augusta National Golf Club-667-6000
Area Venue Arenas:James Brown Arena-722-3522, www.augustaentertainmentcomplex.com
Augusta Mall: 733-1001, 3450 Wrightsboro Rd, Augusta, GA
Civilian Personnel Advisory Center -Room 209, Darling Hall.791-6382
Colombia County Schools -541-0650
Columbia County DMV - 868-6884
Columbia County Water 706-863-6928, Grovetown City863-6928
Darling Hall off post housing - 791-5116.
Employment Resources: ACS Room 155 Darling Hall-791-3579
Gas Company. www.aglc.com or 1-877-GASCHOICE.
Georgia Power 1-888-660-5890, Jefferson Energy547-2167
Housing: Balfour Beatty Communities - 772-7041
Liason 791-7270, www.gordon.mil/acs
On post Schools/Richmond County Schools.
POV information: Richmond County DMV -771-7814
Richmond County Schools-737-7200
Water and Sewer services: Augusta Utilities- 821-1851
www.ftgordonfamilyhousing.com,